What is HPE Tech Care Service?

HPE Tech Care Service is the evolution of traditional IT support into a leading-edge operational support experience. With HPE Tech Care Service you get response-based service levels that deliver the support you need, when you need it. All HPE Tech Care Service support levels provide you with easy access to product specialists to fix failures, discuss issues, and perform onsite hardware replacement at a time that suits you.

Service Features

• Direct access to experts
• Expert Online Chat
• Expert Forum Response
• General Technical Guidance
• Tech Tips Knowledge library
• Outage Management
• Automated Incident Logging