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Lenovo Services

Premier Support

Lenovo Premier Support provides VIP treatment to both IT staff and end-users, delivering advanced troubleshooting from elite technicians who prioritize first-time fixes. Technical account managers act as a single point of contact for case management, offering consistency, accountability, and visibility. With next-business-day repair service and prioritized parts access, Lenovo Premier Support helps increase efficiency, reduce complexities, and minimize system downtime and productivity interruptions.

Premier Support Plus

Enhance your IT support service with Lenovo Premier Support Plus. With direct access to advanced technicians, this service ensures faster and more effective solutions, leading to reduced downtime, increased productivity, and a better employee experience. By providing direct access to Lenovo support engineers and bolstering IT capacity, Premier Support Plus streamlines the user experience, enabling teams to quickly resume productivity and drive business success.

Warranty and Protection

Lenovo offers flexible warranty extensions to help businesses minimize unplanned maintenance and reduce OPEX, allowing them to achieve cost efficiency, improved service levels, and end-user satisfaction. With in-region and local-language support, Lenovo’s warranty extensions provide consistent service levels for multinational organizations, ensuring that they can minimize unplanned break/fix expenses.


Deployment Services

Maximize the benefits of your investment with Lenovo’s seamless physical installation services. Our team of experts can efficiently handle the installation of your hardware, allowing you to quickly start utilizing it to its full potential.

Key Features:

Efficient
With streamlined processes and optimized technologies, your team can devote more time and resources to other tasks.

Convenient
Experience hassle-free and efficient installation.

Seamless
Install and run the operations smoothly with our technicians’ expertise.

Sensible
Pre-installation checklist allows you to avoid wasted time and unnecessary expenses.

Asset Recovery Services

Lenovo’s Asset Recovery Services (ARS) provides a comprehensive solution to mitigate environmental and data security risks associated with end-of-life asset disposal. With certified asset disposition options, ARS assists in the development of a sustainable corporate disposition strategy for technology hardware, while providing legal documentation and certificates for proper data destruction and environmental processing. ARS can also help offset costs and simplify the transition to new technology.

Lenovo TruScale empowers you to unlock the complete potential of your IT transformation and achieve your envisioned future. It simplifies access to our complete range of top-notch technology solutions through a scalable as-a-service model. By integrating hardware, software, infrastructure, and services, Lenovo TruScale offers a unified solution for all your technology requirements, from personal devices to data centers and cloud services, all managed through a single point of contact.

Key Features

Empower your workforce

One point of access for all the tools and resource your business needs to eliminate bottlenecks and maximize productivity

Scale with ease

Scale however you need, from 0-100% utilization, with no upfront costs or minimum commitment so you can achieve faster ROI

Trust your expertise

Lenovo is the world’s #1 PC manufacturer with experience of providing XaaS in 100+ markets and 24x7x365 technical support

Unlock Everything-as-a-Service

Gain access to our full technology portfolio through a scalable as-a-service model, from pocket to cloud. Simplify your technology needs with one point of accountability, combining hardware, software, infrastructure, and solutions.

Device as a Service (DaaS)

Digital workplace solutions Deliver a user experience that matters.

  • Single supplier for deployment of hardware, software, and service solutions. 
  • Custom, customer-first technology selection.
  • Industry-best reliability and device uptime. 
  • Pay for the tech that’s needed, when you need it

Infrastructure as a Service

Flexible infrastructure solutions Flexible IT infrastructure to innovate without limits

  • Right-sized infrastructure, all the time.
  • Seamless integration with other TruScale solutions such as devices. 
  • Genuine pay-as-you-go approach, adaptable to business conditions. 
  • Benefit from our industry-leading infrastructure while retaining control over your security